Demo mode  ·  R47 is a demonstration — no real money, no live trading
Support

Support & FAQ

How buying, wallets, fees, refunds and reporting work on R47.

How buying works

Find a work on the Explore page and open it. The price is shown in ETH with the US dollar amount beneath. Choose Buy, pick a payment method — ETH, USDC, USDT or card — review the full breakdown, and confirm. The work is minted as a token (ERC-721 on Base) to your wallet at sale, and a certificate of authenticity accompanies every first sale.

Some works are held by collectors. Those pages show the last sale price and a Make offer button; offers go to the owner, who may accept or decline. There are no timed auctions in this version — resale is fixed price, plus simple offers.

Wallets

A wallet is where your works and funds live. If you already have one (MetaMask, Rainbow, any WalletConnect wallet), connect it — R47 never holds your keys. If you pay by card and have no wallet, an easy wallet is created for you at checkout, protected by your email; you can move your works to your own wallet at any time.

Fees

ItemRateWho pays
Primary sale (first sale by the artist)10%Taken from artist proceeds — the artist keeps 90%
Resale / trade fee2.5%Taken from seller proceeds
Artist royalty on resale10% default (the artist can set 0–10%)Taken from seller proceeds, paid to the artist
Card processingAt cost, about 2.9% + $0.30Paid by the buyer — always shown as its own line
Crypto payment (ETH, USDC, USDT)No extra R47 feeBuyer pays network gas only

At checkout you see the price, the payment method and any card processing line before you confirm. The seller sees the sale price, the R47 fee, any royalty, and exactly what they receive.

Refunds

A delivered sale is final — changing your mind after the work has been delivered is not grounds for a refund. You are refunded in full if the work is never delivered, if the wrong work is delivered, if you are charged twice for the same purchase, or if the artist cannot deliver. Card refunds return to the original card. The full policy, including how to ask and how long it takes, is on the refund policy page.

Reporting a copy

R47 is for original work only. If you believe a work copies yours, or copies another artist’s, use the “Report copy” link on the artwork page or write to us below with the work’s address and your evidence. Reports are reviewed by a person. Confirmed copies are removed, the listing fee trail is recorded, and repeat offenders are removed from the platform.

Contact

Write to support@r47.app. During the demonstration period, replies may be slow; the address is monitored.