A work on R47 is digital. Nothing is shipped: at a first sale the work is minted as a token to your wallet, with a certificate of authenticity. This policy says when a purchase is refunded, and when it is not.
You are refunded the full amount you paid — including the card processing line — if any of these is true:
— the work is never delivered to your wallet;
— the wrong work is delivered;
— you are charged twice for the same purchase;
— the artist cannot deliver the work (for example, it is removed before delivery).
A work that is materially not what its listing claimed — wrong process label, wrong edition, a copy presented as an original — is treated as the wrong work under this policy. Every such case is reviewed by a person.
A delivered sale is final. Changing your mind after the work has been delivered is not grounds for a refund. Neither is the work’s price, or the ETH rate, moving after your purchase, nor a wallet address you supplied incorrectly.
Write to support@r47.app with the name of the work and your receipt. A person reviews every request.
We answer within five business days. An approved card refund goes back to the original card for the full amount paid; banks typically show it within five to ten business days. A refund for a crypto purchase returns to the paying wallet, in the currency paid, less the network gas already spent on the original delivery.
Last updated: November 9, 2026. This policy is part of the R47 terms.
Demo
At launch you will connect your own wallet — MetaMask, Rainbow or any WalletConnect wallet. R47 never holds your keys. In this demo, a demonstration wallet is used.
No wallet connected.
Make an offer
Checkout — step 1 of 2
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Crypto payments carry no extra R47 fee; network gas only. Card processing is at cost — about 2.9% + $0.30, paid by the buyer — and shown as its own line at review.
List for resale
Fixed price. The artist royalty and the R47 resale fee come out of your proceeds — the buyer never pays more than your price.